Can I book my order on phone call?AmnaNo you can’t place your order through phone call but you can easily place your order by our website or IZMASHOP.COM mobile app.
Frequently Asked Questions
Can I open this website on mobile phone?AmnaYes it’s a responsive website .You can open it on your mobile phone, laptop,tablet etc
Can I pick up my item directly from you instead of having it delivered?AmnaYes you will be informed when your items will reach at the service center so you can picked from there .Orders can be picked up on demand from Leopards, DHL or TCS service centers.
Do you offer delivery all over Pakistan?AmnaIZMASHOP.COM delivers all over Pakistan through its own management or coordinating partners e.g. TCS and Leopards, DHL etc.
How can I remove my order? What’s the process to cancel an order?Amna
- You can click on Cancel button to cancel your desired order.
- Click on My Account and then click on “My orders “in the drop down list
- Once your order will be seen, click on the Cancel button
- Fill the cancellation form
- Choose items you want to cancel
- Choose cancellation reason and then click on Submit
How can I track my order?AmnaYou will received regular updates about the status of your order via emails. After your order has left our storeroom and it’s on the way to you, you can also track its status by signing in to your account, under "my order" on your wanted order or you can track your order on related courier entry.
How can you find the factors of estimated delivery?AmnaThe end point to which you want order shipped to and the seller’s location.It also depends product availability with the seller.
How do I remove an item from my shopping cart?Amna
- All you have to do is
- Go to “Shopping Cart”
- Slide to left on the item you want to “delete”
- Select the desired product and then move to “trash”
How I can get my order fast?AmnaWe will try our best to deliver your order with the date mentioned on product page .You will get your orders within 24 hours if you are near or within same city.
How I will pay for my order?AmnaWe have some payment methods through which you can pay:
- Cash On Delivery
- Bank Transfer.
- Debit / Credit Card